Frequently Asked Questions

Your guide to the ultimate typing experience in Spain

Do you offer keyboards with the Spanish ISO layout?

Yes, we offer a dedicated selection of keyboards specifically designed with the Spanish ISO layout, including the 'Ñ' key and relevant symbols for our local customers.

What are the shipping times for orders within Spain?

Orders within Mainland Spain typically arrive within 2-4 business days. Shipments to the Balearic Islands, Canary Islands, Ceuta, and Melilla may take 5-7 business days.

Are your mechanical keyboards compatible with both macOS and Windows?

Absolutely. Every Keychron keyboard comes with a system toggle switch and includes extra keycaps for both macOS and Windows layouts, ensuring full compatibility.

What is the return policy for products purchased in Spain?

We offer a 14-day return window from the date of delivery. Products must be in their original packaging and in new condition to be eligible for a full refund.

Does my Keychron keyboard come with a warranty?

Yes, all our products are covered by a 2-year limited warranty against manufacturing defects, compliant with European Union consumer protection regulations.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and local payment options like Bizum for a seamless checkout experience.